FAQs

What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options.

Do you offer international shipping?
Yes, we ship to many countries worldwide! Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

How long will it take to receive my order?
All of our products are printed to order especially for you, which means delivery may take a little longer. This process helps us reduce waste and minimise overproduction, supporting sustainability. Please visit our Delivery page for further information and delivery times.

Can I track my order?
Yes, once your order is shipped, we will send you a tracking link via email.

What should I do if my order hasn’t arrived?
If your order hasn’t arrived within the estimated delivery time, please contact us and we’ll look into it for you.

What is your returns policy?
All our items are made to order, which means we are unable to accept returns or exchanges for ordering the wrong size or a change of mind. However, if your item is defective or damaged, please contact us within 7 days of delivery, and we’ll work to resolve the issue.

Can I cancel my order?
Orders can be cancelled or amended within 2 hours of being placed. After this time, your order will go into production and cannot be cancelled, changed, or refunded.

Still have questions?
If we haven’t covered your query, don’t hesitate to contact us.